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Privacy & Transparency Commitment

Privacy Policy

This privacy policy explains how we collect, use, disclose, and safeguard your data when you use our services.

1. Introduction

Welcome to UsageGuard. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name
  • Email address
  • Billing information
  • API keys (for authentication purposes)

2.2 Usage Data

We collect information on how you use our services, including:

  • Log data (IP address, browser type, pages visited)
  • API usage statistics
  • Performance metrics

2.3 Content Data

We may process and store the content of API requests and responses that pass through our system, including:

  • Text inputs to language models
  • Generated outputs from language models
  • Any data included in API requests

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To process payments and manage your account
  • To improve and optimize our services
  • To detect and prevent fraud or abuse
  • To communicate with you about service updates or respond to inquiries
  • To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With third-party service providers that help us operate our business
  • With language model providers when processing your API requests
  • In response to legal requests or to comply with applicable laws
  • In connection with a merger, sale, or acquisition of all or part of our company

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication mechanisms
  • Monitoring for potential security threats

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your data
  • The right to correct or update your data
  • The right to delete your data
  • The right to object to or restrict processing of your data
  • The right to data portability

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

8. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

privacy@usageguard.com

Last updated: March 1, 2024